Call Log & Filters
Navigate and filter your call log to find specific calls, export data, and manage call details.
The Call Log
The Call Log is where every call across all your tracking numbers lives. Each row shows the caller's information, which tracking number was called, the destination number, call duration, recording status, and source attribution data.
Filtering Calls
Use the filter bar at the top of the Call Log to narrow down results. Available filters include:
- •Date range — Show calls from a specific time period
- •Source / UTM — Filter by marketing source or campaign
- •Call flow — Show calls for a specific call flow
- •Tracking number — Filter by specific tracking number
- •Duration — Minimum/maximum call duration
- •Call status — Answered, missed, voicemail
- •Qualified status — Show only qualified or unqualified calls
- •Caller number — Search for a specific caller
Call Detail View
Click any row in the Call Log to open the full detail view. This shows:
• Complete caller information (number, name via CNAM, location, carrier)
• Call recording player (play, download, share)
• AI transcription (full text of the conversation)
• AI summary (brief overview of what the call was about)
• Source attribution (UTMs, landing page, click IDs)
• Robocall risk score
• Call tags and notes
Customizing Columns
Show, hide, and reorder columns to customize your Call Log view. Click the column settings icon to choose which columns are visible. Available columns include: Tracking Number, Caller, Destination, Duration, Recording, Source, UTM Campaign, Robo Risk, Location, and Date.
Exporting Data
Export your call data in CSV format by clicking the Export button. The export respects your current filters, so you can export specific subsets of calls. Use this to import call data into spreadsheets, BI tools, or your own database.