Creating Your First Business
Understand how businesses work in CallScaler and how to set up your first one.
What is a Business?
In CallScaler, a "Business" is a workspace that contains all your tracking numbers, call flows, call logs, and settings. If you're a single business owner, you'll typically have one business. Agencies and multi-location companies can create multiple businesses to keep everything organized.
Creating a Business
When you first sign up, you'll be prompted to create your first business. Give it a descriptive name like "ABC Plumbing" or "Miami Office." You can always rename it later from Settings.
Switching Between Businesses
If you manage multiple businesses (available on Multi-Business plans), use the business switcher dropdown at the top of the sidebar. Each business has its own numbers, call flows, users, and billing.
Single vs. Multi-Business Plans
Single Business plans are perfect if you're tracking calls for one company. Multi-Business plans are designed for agencies, franchises, or anyone managing multiple clients. Multi-Business plans include the ability to create and switch between separate business workspaces.
- •Single Business Starter: $49/mo — 10 numbers, 500 minutes
- •Single Business Professional: $99/mo — 50 numbers, 2,000 minutes
- •Single Business Enterprise: $299/mo — Unlimited numbers & minutes
- •Multi-Business plans start at $250/mo with multiple business workspaces