A comprehensive log of every call with recording, transcript, AI summary, lead score, source data, and caller information. Filter, search, export, and take action on any call in seconds.
CallScaler's call log gives you a complete record of every call with recording playback, full transcript, AI summary, lead score (0 to 100), source attribution, and caller details, all in one view. You can search full-text across transcripts, filter by 20+ fields (multi-select chips), and export any filtered view to CSV. Inline playback and click-to-callback let you act on calls without leaving the log. CallTrackingMetrics charges $399 a month for comparable filter depth; CallScaler bundles it free on every plan.
Click any call in the log and you see everything: the full recording with playback controls, the AI transcription with speaker labels, the AI summary explaining what the caller wanted, the lead score from 0 to 100, the source attribution (which campaign, keyword, and landing page), caller ID, location, duration, and any tags or notes. This single view eliminates the need to jump between tools to understand a call.
The call log supports full-text search across transcriptions, so you can search for 'roof repair' and find every call where someone mentioned roofing. Filter by date range, source, campaign, answered or missed status, minimum lead score, call duration, and phone number. You can combine these filters to create very specific views like 'all qualified Google Ads calls over 2 minutes in the last 30 days'.
Export any filtered view to CSV with all call fields including recording URLs, transcription text, AI summaries, lead scores, and source data. The export includes every column visible in the log plus additional metadata. Use exports for client reporting, compliance records, or to feed data into external analytics tools.
Most teams check the call log daily to review missed calls, listen to recordings of high-value leads, and spot quality issues. Sales managers use the lead score filter to identify hot leads that need immediate follow-up. Agency account managers use it to pull client-specific call data for monthly reports. The call log is the operational center of your call tracking setup.
Use the call log to maintain consistent call quality:
Combine filters to answer specific business questions:
Pay-per-call operators use the call log to verify billing, resolve disputes, and monitor network quality. Filter by buyer to see all calls routed to a specific partner. Check lead scores and AI summaries to validate that calls meet quality criteria. Export filtered call data for billing reconciliation. The call log provides the objective record both buyers and publishers need to trust the network.
Set up a daily routine: first, check missed calls and follow up immediately. Then scan AI summaries of completed calls to spot any issues. Review lead scores to identify your best leads of the day. Finally, check the source breakdown to see which campaigns are performing. This 5-minute daily review keeps you on top of every lead and campaign without getting buried in recordings.
Every call, fully documented, instantly searchable.
Every inbound call appears in the log immediately with all associated data.
Recordings are transcribed, summarized, and scored. All data is attached to the call record.
Find any call by phone number, source, date, score, duration, or keyword in the transcript.
Play recordings, read transcripts, download data, or click to call back — all from the log.
A complete record of every call that came in.
Every call shows: caller ID, source, duration, recording, transcript, summary, and lead score.
Search by phone number, caller name, transcript keyword, or any field.
Filter by date range, source, score range, duration, answered/missed, and more.
Export filtered results to CSV. Include recordings, transcripts, or just metadata.
Call back any lead directly from the call log with one click.
Play recordings and read transcripts without leaving the call log view.
| Provider | Price | Full-text transcript search | Multi-select filters | Click-to-callback |
|---|---|---|---|---|
| CallScaler (every plan) | Free | Yes | Yes | Yes |
| CallRail (Marketing) | $95/mo | Yes | Single-select | Yes |
| WhatConverts (Pro) | $30/mo | Yes | Yes | No |
| CallTrackingMetrics (Enterprise) | $399/mo+ | Yes | Yes | Yes |
Pricing as of May 2026. CallScaler's multi-select filters and full-text transcript search ship on every plan.
Anyone who needs to review, search, or act on past calls.
Common questions about Call Log.
Works great with Call Log.
Automatically record inbound and outbound calls. Play back recordings from the dashboard, download for compliance, and use AI to transcribe and summarize every conversation.
Learn moreEvery call is automatically transcribed with speaker diarization. Search across thousands of calls by keyword, export transcripts, and let AI extract insights from every conversation.
Learn moreSee call volume, source attribution, lead quality trends, and conversion data all in real time. Custom date ranges, filters, and breakdowns help you make faster, smarter marketing decisions.
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