Changelog
CallScaler Product Changelog and Release Notes
What's New
The latest updates and improvements to CallScaler.
October 30, 2026
Application review shortcuts
newThe Applied column on the Applications list shows the time of day and how long ago under the date. On a publisher campaign, View application opens that publisher's review page. Landing pages in the review assets now include a screenshot of the page taken by the platform, with the page facts beside the link.
Ad links that point at an image now show the image
newAn application's ad link that goes straight to a picture (a creative hosted on the publisher's site or a screenshot on a CDN) used to show as a bare link with "no readable text". It is now read as a picture, like an uploaded screenshot, and shows in the assets viewer with the same altered or annotated checks.
Approve all folds applications into one campaign per vertical
newWhen a publisher applies to several offers in the same vertical (HVAC Repair, Furnace Repair and AC Repair all sit under HVAC), Approve all now opens a dialog with two choices: one campaign per vertical, which approves the broadest offer and closes the rest as covered with no email, or every application. You pick which offer is kept per vertical, and a vertical where the publisher already has a campaign defaults to keeping that one. Long application lists on the review page open collapsed, one line per vertical.
Verification call: checklists and unfinished calls
newEach show step now lists what to show as checkboxes. Tick them as you go and Done unlocks once the list is ticked (the website ownership step needs any one proof). A call that ends before the last step, by Leave, time running out or a dropped connection, no longer counts as done: the page says the application is not finished, with a button to run the call again from the top, and the network does not see the application until the call completes. On your Campaigns page such an application shows as Incomplete with a Complete your application button instead of pending status and call stats. Paid social steps have an Other platform button that opens an empty tab for ad platforms other than Meta or TikTok.
Verification call flow
newThe verification call page is now a single card with no preview of your shared screen. After you share, one step pops the guide out into a small window and then opens your landing page in a new tab from that window, so nothing moves on its own. While the guide floats it tells you whether it sits on the screen being recorded, which matters when you work across two monitors: drag it onto the shared screen and the line turns green.
Applications list loads faster
improvedThe Applications tab on Pay Per Call now opens in well under a second on large networks, and the All pending, Approved, Paused and Rejected tiles switch without a blank spinner: the rows you were looking at stay in place while the next view loads, and a tile you already opened comes back at once. The list is sorted by most recently applied by default; click the Score header to sort by score instead.
Bulk edit buyer campaigns
newThe Edit dialog on a buyer's campaign list now carries every row from the single campaign editor's Pricing, Hours and Daily caps cards: pricing model, minimum call duration, minimum bid override, extra network margin, minimum AI score, accepted call sources, hours, and the daily qualified, total and ping caps. Pricing in bulk is now Winning bid or one nationwide price. Ping/Post campaigns pay the endpoint's full bid, and the Buyer pays share box appears only when a call flow campaign is selected, so saving no longer fails on Ping/Post campaigns.
Publisher application polish
new- •One agreement: The application no longer asks you to accept the publisher agreement again; you accepted it at sign-up. The verification splash has a single Start your verification button, and completed steps in the header take you back to that step.
- •Offer page demand tile: When a vertical has had few matched calls recently, the tile shows the minimum call length instead of Buyers onboarding.
- •Applications bulk bar: Selecting publishers on the Applications tab now reads "N publishers · M applications selected", and Select all names the publishers on the page.
Sign up as a publisher or a network
newPublisher sign-up now asks whether you generate your own calls or run a network that sources calls from other publishers. The answer shows on the publisher card of the Applications review page as Account type.
Publisher application opens with one vertical
newThe first step shows the vertical you came from already selected, with an Add more verticals button that opens the full list only when you need it. Each vertical shows the payout the offer advertises. Continue stays off until at least one vertical is selected.
Landing pages in the review assets
newOn a publisher's review page, each application's landing page now sits first in the assets on the right with a screenshot of the page (the page title and description when no screenshot could be taken), and what the check found about it (about the vertical, registered month and year, page count, phone, contact and about pages) sits beside the landing page link in that application's answers. The publisher card lists their websites by name, with +N more when there are several, and shows how they generate calls in their own words once instead of on every application.
Review score weights
newA business named on the account earns its points whether or not the name matches the website. The email domain carries more weight, most when it is the website's own domain. The IP address carries a little more weight too: a US residential line scores full, a residential line in another country a little lower, a hosting or VPN address lower still.
Storefront applications stay on the network
new- •Other networks' offers: On a network's own domain the application page and the verification call only open that network's offers. A link to another network's offer now says the offer was not found instead of showing it under the wrong brand.
- •Shared offer names: When two networks use the same offer address, the application page on a network's domain opens that network's offer, and elsewhere the live offer wins over a paused one.
- •Finish on a computer email: The emailed link to finish the verification call now goes to the site you applied on, so you are still signed in when you open it.
Paying a past-due subscription no longer creates a second one
new- •Double charge: Paying a cancelled subscription with Pay Now could create two replacement subscriptions and bill twice. The restore now runs once, and a daily check cancels any untracked twin it finds.
October 29, 2026
Publisher application fixes
fixed- •Applying from a partner network's app: publishers of a network whose public storefront is off can apply from Browse Offers again; the application page and the verification call open under the network's brand instead of "This marketplace isn't available right now".
- •Rejection emails on partner networks: the Edit and resubmit link and the Browse offers link now go to the network's own domain.
- •Resubmitting an old application: once you have applied to the same offer again, the earlier rejected application no longer shows Edit and resubmit, so two applications cannot be in review at once.
- •Editing after an offer changed: the editor still shows the website and assets step when the offer has since been paused.
- •Verification call never finished: applications whose call was not done within a week now reach the network's inbox instead of waiting silently, and the reviewer's call panel says when a finished call has no recording.
- •Confirmation page: the text after submitting no longer says a pending application can be edited.
Buyer paid condition in Qualified Rules
newPay Per Call businesses can now qualify a call by whether a buyer was billed for it, with an optional minimum amount. The existing money condition is now named Publisher payout, since it checks what the call paid a publisher, not what the buyer paid. Rules you already saved keep working as before.
Linked accounts stay inside your network
newA publisher's Linked accounts section now only matches against the applicants, publishers and buyers on your own network. Logins that exist only on another network are never shown, and what you see about a match is limited to their activity with you.
Clearer steps on the verification call
newEach step now says to open things in a new tab, lists what to show as short bullets instead of a paragraph, and has a button that opens the site or ad platform in a new tab. Done on a step stays locked until you have actually switched away to show it, so steps are not skipped by accident.
Clearer review scores
newHover any part of a publisher's score to see how that part is scored, and hover the points to see what moved them for this publisher. The same tooltips appear in the full breakdown. Screenshots count as edited only when their figures or text look altered, and the review says what looked altered; arrows, boxes, highlights, blurred details and stock photos no longer count against anyone.
Editing a publisher application after changes are requested
newWhen a network rejects your application but asks for changes, the campaign page now shows their note with an Edit and resubmit button, and the editor opens right there with your answers filled in. The email you get links straight to it. Applications that are pending or approved can no longer be edited, and a final rejection shows the note without an edit option.
Publisher application and verification call polish
newThe third-party question is now a plain yes or no, the explanation box is shorter, and Add more on the screenshots row adds another image instead of removing one. On the verification call the panel shows your network's brand instead of an intro paragraph, the time left and step count appear once, and there is no longer a separate step to open the floating guide: once your screen is shared, your next click floats it for you.
Older applications are checked and scored like new ones
newApplications that were approved or rejected before the review score existed now get their website checked once in the background, so every publisher on the Applications tab ends up with a real score instead of a pending one. Applications from the older form, which had no way to attach ads or screenshots, are no longer flagged for having nothing attached. Publishers you added yourself without an application show as Not scored, with their track record in place of a score.
Business name on publisher signup
newPublishers can now enter their business name when they sign up, on the marketplace and on partner storefronts. It is optional; without it the account keeps the name it always had.
A simpler Applications page and review
newThe Applications tab is now a plain list: filter tiles for All pending, Approved, Paused and Rejected, the same search and Export as the Publishers tab, and sortable Score and Applied columns. Each publisher is one row with the verticals they are applying for, their source and site, and what the checks found written as a sentence. Review opens the publisher's page, which reads top to bottom: who the publisher is (one paragraph, then website, business, email, IP address, track record and terms with a colored dot each, and the score as only the parts that lost points), a Linked accounts card that appears only when another login looks like the same person, then one collapsible card per pending vertical with their answers, what the checks found for that vertical, and the ad links, screenshots and verification recording to flip through with a dot per asset for whether it matches. Approve all sits above the cards when more than one is pending. Current campaigns follow as one line each, and notes, history, the verification call and the full score breakdown fold at the bottom. Previous and Next step through the list you came from.
October 28, 2026
Applications tab reviews one publisher at a time
newThe Applications tab now shows one row per publisher instead of one per application: name and email, a review score, the pending verticals as chips with settled ones counted, their primary source, main website and last application. Filter tiles count publishers (Needs review, Flagged, Approved, Rejected, All) and search covers name, email, website and business name. Expand a row to review in place: the publisher card with its flags, each pending vertical with Approve, Quick approve and Reject, settled verticals on one line, the verification call, internal notes shared across their applications, a score breakdown and similar accounts. Open full review opens a page with every answer and the reviewer's read next to it. Bulk select still works across publishers.
Website check and review score on publisher applications
newWhen a publisher applies, the website they entered for each vertical is checked in the background: whether the domain resolves, free site builders, when the domain was registered, real pages and contact details, and whether the site is about the vertical it was entered for. The ad links they attach are opened and read, and their screenshots get an automated read too: what platform it shows, whether it is about the vertical, and whether it looks edited. The result shows on the application with the signals found; the applicant never sees it. Each publisher gets a 0 to 100 score from the website, the domain, their call source, how specific their explanation is, a named business, their email domain, whether calls are consumer-initiated and whether the application came from a residential line or a hosting, VPN or Tor address, with prior rejections, linked accounts and verticals without a matching site subtracting. A claimed source earns its points only when the site, the ad assets or the verification call back it up, and ticking sources you cannot show dilutes the ones you can; the explanation is read for specifics and for whether it agrees with the rest of the form; a publisher already sending qualified calls on your network earns a track record. Naming call centers or transfers caps the score under Fair. Strong is 75 and up, Fair 50 to 74, Weak under 50. The score sorts and hints; every decision is still yours, per vertical.
Similar accounts and internal notes on publisher reviews
newEach publisher review lists other logins that share an IP address, website, business name, phone, device or email pattern, across your network and the CallScaler Marketplace, with a side by side compare. Mark them Same person to link the accounts, which carries their notes and rejections into the review and shows a Linked badge on both, or Not the same to hide the match. Internal notes on a publisher are shared across all of their applications and never shown to them.
Email the publisher when you approve a dispute
newApproving a buyer dispute that reverses a publisher payout can now email that publisher, the same email the call log's Unqualify action sends. Tick Email <publisher> in the approve dialog; it shows the address it goes to and carries the reason you entered. Off by default, so nothing changes unless you tick it.
Publisher application page with a recorded verification call
newApplying to an offer now opens its own page instead of a form in the sidebar. Four steps: pick the verticals you want to run, say where your calls come from (six sources, with a text box when you pick Other, and a question about other networks once you report more than 50 calls a month), give the website or landing page, ad links and screenshots for each vertical, then agree to the terms. Networks on the Pay Per Call plan can turn on a verification call under Pay Per Call Settings, Publishers, Applications. With it on, the applicant shares their entire screen on a short recorded call, with a floating guide that walks them through showing their ads, their website or listing, and their lifetime ad spend, one step per vertical and source they chose. The call is capped at 15 minutes and the application is submitted when it ends. Phone applicants get an emailed link to finish on a computer. Reviewers see the recording and a timestamped timeline inside the application row, and pending rows show Call pending until it is done. Works on white label marketplaces too.
Voicemail messages can now be up to 5 minutes
newCallers who reach a Voicemail step can leave a message up to 5 minutes long, up from 2 minutes. This applies to every call flow automatically, with nothing to change in the editor.
White Label is now four tabs, with a Marketplace tab
newThe White Label page is split into Domain, Branding, Emails and Marketplace tabs. Your marketplace moved here from Pay Per Call Settings, so everything about your own domain lives in one place. A pencil next to the marketplace link lets you change its path: keep /marketplace, pick your own like /offers, or leave it empty to serve the marketplace at the root of your domain. Old /marketplace links keep working. Accounts not on the Pay Per Call plan see the tab read-only with an upgrade prompt.
Your own buyer and publisher terms on your marketplace
newWrite the sentence buyers and publishers agree to when they sign up on your marketplace, in your own words. Link to your own terms page, or paste your full terms and link to them in a popup. Anyone signing up has to tick the checkbox before their account is created, and each acceptance is recorded with the exact wording they saw. Your marketplace footer links to the terms you filled in. Leave the sentence empty and signup works as before.
Hide call sources from buyers
newPay Per Call Settings, Buyers, Advanced settings has a Hide call sources switch. It removes the accepted call sources picker from marketplace buyer signup, buyer profiles and every buyer campaign, so buyers who do not think in traffic sources never see it. Saved lists are kept.
Offer editor redesigned
improvedThe offer page now works like the campaign pages: settings cards with an On this page rail, every field on one row with a short label and an info tip, and one floating bar at the bottom that names what changed and holds Save and Preview. Preview opens the card publishers see on the offer page, with your unsaved changes, for every offer, not only the ones listed on the public marketplace. Coverage is one field: write where calls are accepted (states, metros, a country list) and it shows under the offer name and in the Coverage tile; blank reads Nationwide (US). On Publisher payout defaults, Per-call limits is now a Payout floor and ceiling switch with No minimum and No maximum placeholders, and the same switch sits first under Advanced settings on each publisher campaign's Payout card.
Advertised payout: range, up to, or your own text
newMin payout and Max payout are now Advertised payout, the number publishers see on the offer page. Show it as a range ($25 to $75), as a ceiling (Up to $75), or as your own text, which starts as Varies. It never sets what a publisher is paid; that still comes from Publisher payout defaults and each campaign.
Your own offer tags
newOffers can carry your own tags next to the presets, with an emoji or without. Two tags per offer, 24 characters each.
Floor and ceiling on percentage publisher payouts
newA publisher payout set as a percent of the buyer charge or winning bid can now carry a per-call floor and ceiling. The share is computed first, then raised to the floor or cut to the ceiling, so 70% with a $35 floor and $40 ceiling pays $35 on a $40 call and $40 on a $70 call. Set the defaults on the offer under Publisher payout defaults; every new publisher campaign starts from them, and the campaign's Payout card can override either one. RTB ping quotes use the same limits, so the price a publisher sees is the price they are paid. Flat per-call payouts are unchanged.
October 27, 2026
Remove a marketplace signup from your Publishers list
newPublishers who signed up on your marketplace but never applied to an offer showed as No Applications with no way to take them off the list. Their row menu now has Remove from publishers. They keep their login and come back if they sign up on your marketplace again. A signup with a pending application stays until you approve or reject it.
October 26, 2026
More area codes have numbers to buy
newSome area codes have had no local numbers for sale for months, so a search came back empty. CallScaler now keeps its own reserve of numbers in those area codes. When you search an area code the carrier has run out of, you still see numbers to buy, in Numbers, in the first-number step of setup, in number pools and in Pay Per Call tracking numbers. Reserve numbers cost the same and work the same as any other number.
October 22, 2026
Reply to any CallScaler email to reach support
newAnswering an email from CallScaler, such as a call disqualification, a payout update or a campaign notice, now opens a support ticket that includes the email you replied to, so support sees the whole exchange. A reply on an open ticket lands on that ticket even if your mail app changed the address, and support emails no longer use a tagged reply address.